Eliminate Revenue Leakage & Modernize Consumer Services
Transforming manual paper-based meter readings and legacy ledger books into automated, geo-tagged, and auditable digital revenue streams.
Public water supply departments face massive operational challenges: unmetered connections, human error in meter transcription, delayed bill dispatch, difficult arrears recovery, and complex telescopic tariff slabs across domestic, commercial, and industrial user classes.
Vedant Infosoft's PHED Water Billing System is built on a resilient ASP.NET Core & Microsoft SQL Server backbone. It powers the complete revenue lifecycle — from GIS consumer indexing, connection sanction workflows, and meter reader mobile spot-billing to automated surcharge computation, dynamic UPI payment receipts, and seamless integration with state government treasury portals (such as e-Gras / Kosh).
Core Functional Modules
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Consumer Connection & KYC Lifecycle: New water connection sanctions, transfer of ownership, category revisions (Domestic, Commercial, Industrial, Institutional), and meter replacement histories.
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Android Spot-Billing & Meter Reader App: Offline-capable Android app with GPS coordinate capture, camera photograph of meter dial, optical validation, Bluetooth thermal printer output, and instant SMS bill dispatch.
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Telescopic Tariff & Arrears Computation Engine: Configurable volumetric tariff slabs, sewerage cess, late payment surcharges, interest accrual on arrears, and installment-based recovery plans.
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Citizen Online Payment Portal & Dynamic UPI: Web & mobile citizen portal supporting instant bill download, dynamic UPI QR code payments, Net Banking, and automated SMS/email payment receipts.
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GIS Consumer Indexing & Feeder Balance: Geo-spatial mapping of consumer connections against water distribution zones, reservoir DMA (District Metered Area) meters, and non-revenue water (NRW) loss detection.
How the PHED Water Billing Pipeline Operates
An end-to-end automated cycle ensuring complete accountability from field meter capture to state treasury settlement.
Master Consumer Registry
Establish geo-coded consumer database classified by zone, ward, pipeline diameter, and connection category.
Field Spot Reading
Meter reader captures photographic proof and consumption units on the offline Android app with mandatory GPS geo-fencing.
Tariff & Surcharge Calc
Central engine evaluates consumption against approved government gazette tariffs, adjusting for past arrears and subsidies.
Instant Bill Generation
Thermal spot printout handed to consumer; digital PDF and payment link dispatched via automated SMS and WhatsApp.
Multi-Channel Collection
Citizens pay via UPI QR, online citizen portal, municipal counter POS terminals, or designated bank branches.
Treasury Settlement
Automated end-of-day bank ledger reconciliation matching payments against departmental deposit heads.
Executive MIS & Audits
Dashboards for Superintending Engineers showing billing efficiency, collection percentages, and defaulter recovery notices.
Enterprise Security & Compliance Standards
Built to fulfill government RFP and tender requirements for state-level public utility platforms.
State Data Sovereignty
Deployable on State Data Center (SDC), NIC Cloud (MeghRaj), or dedicated on-premise government servers with full data localization.
Granular Role-Based Access Control (RBAC)
Hierarchical permissions from Chief Engineer to Executive Engineer, Assistant Engineer, Junior Engineer, and Field Meter Reader.
Audit Trail & Ledger Immutability
Every tariff override, arrears waiver, bill reversal, and payment entry is permanently logged with user ID, timestamp, and audit remarks.
AMR & Smart Water Meter API Ingestion
Pre-integrated APIs supporting pulse-output meters, ultrasonic flow meters, and NB-IoT/LoRaWAN automated meter reading (AMR/AMI) devices.
Request a PHED Water Billing Solution Demo
Connect with our municipal solutions engineering team to evaluate software features, pilot deployments, or tender participation.